Free EU shipping with orders over €150

Terms of use

GENERAL

These Terms and Conditions (“Terms”) are the terms and conditions on which SPINWORKS Ltd. (“we”, “us” or “our”) agrees to sell products on this website (“Website”).

SPINWORKS Ltd. is a company registered in Greece.

The VAT registration number of SPINWORKS Ltd. in Greece is GR998702424.

We recommend reading these Terms (as well as our Privacy Policy and Website Browsing Terms) carefully prior to placing any orders on this Website.

By using the Site or accessing its Content, you accept and agree to these Terms, which govern your use of this Site. Please read these Terms of Use carefully before using the Site, because they affect your legal rights and obligations.

If you do not agree with any of these Terms of Use, please do not use the Site. By using this Site, you will be deemed to have irrevocably agreed to these Terms.

We reserve the right to modify, alter, update, or remove portions of these Terms at any time without notice, so please check these Terms from time to time. Your continued use of the Site signifies your acceptance of any changes. If you do not agree with our Terms, your sole remedy is to discontinue your use of the Site.

The products available on the Website have been designed for personal use only. The selling of products and samples purchased from us or otherwise received from us is forbidden. We reserve the right, without notice, to cancel orders should we believe the customer is in breach of this paragraph 5.

While we make every effort to describe and display products as accurately as possible, you should be aware that the colour and appearance on your computer may be at variance with the actual colour and appearance.

ELIGIBILITY TO PURCHASE

All users of the Website must be at least 16 years of age or, if you are resident in a jurisdiction where the minimum age to form a legally binding contract is greater than 16 years of age, you must be at least that minimum age.

If you wish to place an order online, you will be required to register with us. The personal information you provide must be true, accurate and current. If your personal information changes, please immediately update your account profile online. We reserve the right to suspend or cancel your account if we believe your account details are inaccurate.

When ordering, you will be required to provide payment details. The details provide must be valid and correct and you must be the person referred to in the billing information provided.

ONLINE ORDERS AND FORMATION OF CONTRACT

Ordering goods online could not be simpler – just enter your shopping bag page with your products of choice and follow the simple instructions. You will be able to review your order details on the confirmation page and will submit the order only once your have clicked on the ‘place order’ button.

You will receive email confirmation providing you with all the details of your order. If you do not receive an email please contact our customer support.

The display of products and prices on the Website constitutes an invitation to treat only. The email confirmation of your order does NOT confirm that we accept your order, it just confirms that we have received your order. No contract shall come into existence unless and until we accept your order. We reserve the right to accept or reject any order for any reason, for example without limitation:

  • if we are unable to process your payment;
  • if shipping restrictions apply to our products in your region;
  • if an item is out of stock or withdrawn from sale (we reserve the right to withdraw any product displayed on the Website at any time before your order is accepted); or
  • if you do not meet the requirements of these Terms.

If, for whatever reason, we are unable to fulfil your order, we will contact you via email.

You will receive an additional email confirming our acceptance of your order when your order has been dispatched.

As and when we accept your order, the contract shall be to the exclusion of all other terms, conditions and representations whether written or oral.

PRICES AND PAYMENT

All prices on the Website shown in Euros (€) and are inclusive of VAT, where applicable.

All prices are exclusive of delivery charges.

The delivery charges shown on the Website are inclusive of VAT and other applicable taxes.

Payment must be in Euros (€) and may be made using credit/debit card (Visa or Mastercard). You confirm that the credit/debit card used in the transaction belongs to you.

Customers paying with a credit card of a currency other than Euros (€) will be charged in accordance with the exchange rate applicable on the date the credit/debit card company processes the transaction.

The placement of an order authorises us to perform credit checks, to transmit or to obtain information about you from/to third parties, to authenticate your identity, to validate your credit/debit card, and to authorise individual credit/debit card information.

If your payment provider refuses to authorise payment to us or delays in doing so, we will not be liable to you for cancellation of your order or any delay in delivery.

INSURANCE & DELIVERY

We insure all packages sent to online customers. The risk of damages to and/or the loss of products lies with the entrepreneur up until the time of delivery to the consumer or to a representative that has been appointed by the consumer and made known to the entrepreneur in advance, unless explicitly otherwise agreed upon.

Our aim is to dispatch all orders within two working days of the order being placed.

The estimated delivery times shown on the Website are for guidance purposes only and we shall not be liable for any delay in delivery.

If any of the products you order is temporarily unavailable, we will send the whole order as soon as all the items in your order are available.

RETURN/EXCHANGE

This policy is only applicable to purchases made online at www.ariadne-athens.com; we are unable to process returns for purchases made from any other outlet. This policy is applicable for products not under any offer.

Please find below the conditions for return or exchange of products:

We are committed to providing you with products of high quality. If, however, you are not satisfied with the products you received, you can exchange or refund you the products concerned. There is a 7 days deadline as from the date of reception to return products back. We will not accept returns for any item that bears signs of wear or damage. Items must be returned in their original packaging.

For all returns, customer’s request must be sent via email to our email address info@ariadne-athens.com. Please note that you will have to pay for the shipping back to us.

ATTENTION: If you wish to return a product which has been bought at a discounted price, you must return all items of the offer. i.e. Refunds will only be made when all products of offer have been returned. For more information please contact customer service at info@ariadne-athens.com

Original shipping and handling charges are non-refundable.

NOTICIES

Any notice or other communication required to be given under these Terms by you to us shall be via email at info@ariadne-athens.com, or in writing, posted to us at Iasonidou 51 Str., 16777, Greece. We recommend that you obtain proof of posting. Any notice sent by e-mail shall only be valid if acknowledged by us in writing.

GOVERNING LAW & JURISDICTION

These Terms and all contracts entered into are governed by Greek law and the parties agree to submit to the jurisdiction of the Greek Courts.